Cancel Resume Now: the steps, the refund rules and the real price

Resume Now (resume-now.com) is an online resume builder with a cover letter generator and an ATS resume checker. Its terms of use say that if you are in the US, your payment is processed by BOLD LLC, based in Guaynabo, Puerto Rico; outside the US, by Auxiliant S.à.r.l. in Luxembourg.

BOLD also runs MyPerfectResume, Zety and LiveCareer: we found BOLD LLC named in the terms of each site on October 31, 2026. If a charge looks unfamiliar, check whether you tried one of these sister sites. Our MyPerfectResume review explains how to cancel there.

1. Sign in at resume-now.com with the email you paid with.
2. Go to My Account, then My Settings: the terms call it the "online cancel page". The contact page also mentions "self-serve options in your dashboard".
3. Confirm the cancellation and read every screen to the end. A discount or a downgrade is not a cancellation.
4. Wait for the email with your cancellation number. The terms say Resume Now sends one for every request. If it isn't in your inbox, check spam, as the contact page advises.
5. Still nothing? Then the cancellation isn't confirmed: contact customer service and ask for the number.

• Phone (US and Canada): 844-351-7484, Monday to Friday 8 am to 8 pm CST, Saturday 8 am to 5 pm CST, Sunday 10 am to 6 pm CST.
• Chat: the contact page has a chat assistant called Rae.
• Email: the terms give support@bold.com for comments and complaints, with the postal address of BOLD LLC.

On the phone, give the email of your account, ask for the cancellation number, and write down the date and time of the call.

Partly. The terms say Resume Now offers tools that are "free to use and access such as building your resume and downloading a .txt version". PDF and DOC downloads are part of the paid access. A TXT file is plain text with no layout: fine to paste into an application form, not what you'd attach to an email to a recruiter.

The pricing page calls its guarantee a "14-day free trial", but the trial itself is paid ($1.45 or $1.85). The guarantee is the right to ask for your money back if you're not satisfied.

In the text we could read, the pricing page didn't spell out the difference between Limited and Full access: both list the same features. Look at the checkout page before you pay. Prices read on October 31, 2026 with an extraction tool, not from a US browser: the amount on your checkout page is the one that counts.

1. Before the trial ends: the terms say Resume Now "may issue a refund" if you cancel before the end of the trial period. Ask for it in writing, with your cancellation number.
2. After the trial: "Resume-Now does not guarantee refunds after trials are expired." You can still ask, especially if you tried to cancel earlier.
3. Spot the charge: the contact page lists ResumeNow, Resume-Now.com, BLD\Resume-Now.com and PayPal \RESUME-NOW.
4. If charges continue after you canceled, the FTC advises filing a dispute (a chargeback) with your credit or debit card company, and reporting the problem at ReportFraud.ftc.gov or to your state attorney general.
5. Delete your data if you're done: the contact page explains how to request deletion from your account, and how to unpublish a Bold.pro profile under Privacy Settings.

Enhancv's Resume Now review (February 2026) sums up user feedback in one pattern: the builder is "extremely easy to use", the guided wizard is fast, and the pre-written bullets help with a blank page. The complaints are about missed trial windows and unexpected renewal charges, and some users find the suggested content generic.

• What Resume Now does better than many builders: the lowest entry price we've seen ($1.45), an annual plan at $70.20 a year that Kandiq doesn't offer, and small generators for the summary and skills sections.
• What to watch: the renewal every 4 weeks, and a cancellation that only counts once the confirmation email arrives.

Reading Resume Now reviews on Trustpilot or Reddit? Start with the lowest-rated ones and look for "trial", "renewal" or "refund": that's where the recurring problems show. Then read the replies from the company.

Kandiq doesn't give a free PDF either, and its $2.99 week also turns into a subscription unless you cancel. What changes is that you see your finished resume before you pay, you're billed monthly rather than every 4 weeks, and an email reminds you 3 days before the first monthly charge. Both plans are on the pricing page. Refund rules are on the refunds page.

• Resume Now if you need one resume fast, will download it within two weeks, and set a reminder to cancel. Or if you'll edit resumes all year and the annual plan suits you.
• Kandiq if you're applying to many jobs and want each resume tailored to the posting, scored by the AI resume checker, with cover letters and interview practice included, and a reminder email before the first monthly charge.