Gabriela Ortiz
Certified Medical Assistant, CMA (AAMA) | Family Medicine
- gabriela.ortiz@example.com
- (602) 555-0129
- Phoenix, AZ
Summary
Certified medical assistant with four years in family medicine and urgent care, supporting 3 providers and rooming 25 to 30 patients a day. Vitals, injections, EKGs and venipuncture, plus scheduling, insurance verification and prior authorizations in athenahealth. Bilingual in English and Spanish. Looking for a lead MA role in a primary care practice.
Experience
Certified Medical Assistant, Family Medicine
Mar 2023 - Present
Desert Willow Family Medicine · Phoenix, AZ · Full-time
- Room 25 to 30 patients a day for 3 providers: history, vital signs, medication review and visit prep in athenahealth.
- Give vaccines and injections, run EKGs and rapid tests, and draw blood for in-house and outside labs.
- Cut the backlog of pending prior authorizations from about 40 to under 10 by tracking each request daily.
- Interpret for Spanish-speaking patients during intake and explain after-visit instructions.
Medical Assistant
Jul 2021 - Feb 2023
Sonoran Valley Urgent Care · Tempe, AZ · Full-time, rotating weekends
- Checked in and roomed up to 45 walk-in patients a shift, and took vitals and specimens for the provider.
- Set up procedure trays for laceration repairs and splinting, and cleaned and restocked 6 exam rooms.
Education
Medical Assisting Certificate (CAAHEP-accredited program), externship in family medicine
Aug 2020 - Jun 2021
Palo Verde Technical College · Phoenix, AZ
Certified Medical Assistant, CMA (AAMA); Basic Life Support (BLS) Provider, American Heart Association
Aug 2021
American Association of Medical Assistants (AAMA) · Phoenix, AZ
Skills
- Patient intake and rooming
- Vital signs and EKG
- Injections and vaccines
- Venipuncture and specimen handling
- athenahealth and Epic
- Scheduling and insurance verification
- Prior authorizations and referrals
- Patient education in English and Spanish
Languages
- English native speaker
- Spanish native speaker
Interests
Volunteer at free community vaccination clinics · Hiking


