Daniel Okafor
Operations Supervisor
daniel.okafor@example.com · (317) 555-0182 · Indianapolis, IN
Summary
Operations supervisor with 8 years in distribution, leading teams of up to 35 associates on two shifts. Raised on-time shipping from 92% to 98% and cut overtime by $180,000 a year at a 400,000 sq ft fulfillment center. Lean Six Sigma Green Belt, WMS rollout experience and OSHA 30. Seeking an operations manager role where safety, accuracy and steady teams come first.
Experience
Operations Supervisor
03/2022 - Present
Crossroads Fulfillment · Indianapolis, IN · Full-time
- Lead 3 leads and 35 associates on the outbound shift, 12,000 orders a day.
- Raised on-time shipping from 92% to 98% by rebalancing pick paths and break schedules.
- Cut overtime by $180,000 a year with a cross-training plan covering 4 departments.
- Ran the shift's go-live on a new WMS with zero missed carrier pickups in the first month.
Shift Lead, Inbound
06/2019 - 02/2022
Midwest Home Supply Distribution · Plainfield, IN · Full-time
- Received 40 trailers a day with 99.6% receiving accuracy.
- Trained 50+ new hires on RF scanners and powered equipment; recordable injuries fell by half.
- Led a 5S project that freed 6 dock doors during peak season.
Warehouse Associate
05/2017 - 05/2019
Midwest Home Supply Distribution · Plainfield, IN · Full-time
- Picked and packed 180+ orders per shift; promoted to shift lead in 2 years.
Education
Associate of Applied Science in Supply Chain Management
08/2017 - 05/2020
Central Indiana Technical College · Indianapolis, IN
Skills
- Team leadership and scheduling
- Lean Six Sigma Green Belt
- Warehouse management systems (WMS)
- OSHA 30 and safety audits
- KPI reporting in Excel
- Forklift and reach truck certified
Languages
- English native speaker


