Resume.io reviews: a well-liked CV builder, and a trial to watch

Resume.io is an online CV and cover letter builder. The UK terms of service set up the contract between you and Imkey B.V., registered with the Dutch Chamber of Commerce and based in Breda, in the Netherlands. Dutch law applies to the agreement. The UK site, resume.io/uk, shows prices in pounds; the international site shows other currencies, so reviews quoting dollars don't describe the UK offer.

Its terms name a different company from those of MyPerfectCV and LiveCareer (BOLD LLC): see our MyPerfectCV review and LiveCareer review for those.

• Ease of use. Trustpilot's own summary of the reviews, read on 10 November 2026, says many people find the platform intuitive and helpful for drafting a CV and a tailored cover letter quickly, with a straightforward step-by-step process.
• The templates. Enhancv's Resume.io review calls the template library well designed, with a dedicated collection of ATS templates; Resume.io's UK homepage lists ATS CV templates too.
• A real cover letter builder, included in the paid plans alongside unlimited CVs.
• A cheap first week. Enhancv notes that the low trial price is good value if you only need the tool for a few days.
• Extra career tools. The UK homepage says every CV comes with "18 powerful career tools", including job search, interview preparation and salary analysis.

On 10 November 2026, Resume.io's UK homepage displayed "4.2 out of 5 based on 56,288 reviews on Trustpilot", and the Trustpilot page rated it "Great". Product Hunt lists 38 reviews, a much smaller sample.

The same Trustpilot summary says some reviewers were unhappy about billing and automatic recurring charges, unexpected monthly fees, unwanted marketing emails and difficulty managing account settings to stop future payments. Enhancv's review says cancellation difficulties were reported consistently on Trustpilot, Product Hunt and Reddit, and adds two product criticisms: AI text that needs a lot of editing, and templates whose layout is hard to change.

Enhancv also judges Resume.io's job tracker and interview preparation basic compared with dedicated tools. Keep in mind that Enhancv and Resume Optimizer Pro, which publish the most-read Resume.io reviews, both sell CV tools themselves. So do we.

• Check the country. Prices and currencies differ between resume.io/uk and the other sites.
• Check the date. A review from a few years ago may describe a different trial.
• Look at how the review was collected. Trustpilot marks each review as "Invited" (the company asked for it) or "Unprompted review": read both kinds.
• Read the one-star reviews for patterns, with the words "trial", "renew", "cancel" and "refund".
• Separate the tool from the billing. Most reviews agree the builder works; the disagreement is about paying for it.

You can write for free, but not download a formatted CV. The free plan on resume.io/uk/pricing gives you one CV and one cover letter, downloads in TXT format only and limited CV sharing. The UK homepage says the free builder comes with one template, Vancouver.

A TXT file has no layout: fine for pasting into an online application form, not for attaching to an email to a recruiter. For a PDF, you need the trial or the quarterly plan.

The paid plans list unlimited CVs and cover letters, all premium templates and colours, and unlimited PDF downloads. The pricing page says the trial gives full access and, if you don't cancel within 7 days, you are automatically subscribed to the monthly membership.

1. Use the cancellation form. On Resume.io's UK contact page, choose "Cancel your subscription": you enter the email address you registered with and click "Cancel Subscription". The pricing page also says you can cancel at any time from the app.
2. Can't remember the email? Resume.io suggests looking for its welcome email in your inbox, or writing to support@resume.io.
3. Keep proof: a screenshot of the confirmation, and any email you receive.
4. Within 7 days of paying, ask for the money-back guarantee. The terms say Resume.io refunds within 14 days of your request.
5. Problems? Use the contact form with the topic "Billing" or "Cancel Subscription"; the pricing page says the team typically replies within 24 hours. If payments carry on after you cancelled, contact your bank with your proof.

One point to know: article 17 of the UK terms describes a contract of one calendar month, renewed tacitly, that either side can end with one month's notice, while the pricing page describes billing every 4 weeks and cancellation at any time. If you're charged after cancelling, quote the pricing page and your confirmation. The terms also give a 14-day right of withdrawal, unless you expressly waived it when you started using the service.

What Resume.io does better: a large, well-reviewed template library, a long track record with tens of thousands of reviews, and a quarterly plan with no trial step. What Kandiq changes: you're billed monthly rather than every 4 weeks, both prices are on the pricing page before you start, an email reminds you 3 days before the £2.99 week becomes a monthly plan, and the ATS CV checker is free without an account. Refund details are on our refunds page.

• Resume.io if you want a polished template quickly, need one PDF this week and will cancel before the 7 days are up, or prefer to pay for a quarter in one go.
• Kandiq if you're applying every week and want each CV tailored to the job advert, scored by the AI CV checker, with your applications tracked, cover letters and interview practice included, and a reminder before the first monthly payment.